Frequently Asked Questions
1  Do you supply Glass Doors?
We can supply the doors without a centre panel and a rebate for you to fit your own glass. Please add your requirements to the additional information when you checkout.
2  What should I use to clean my painted doors?
For product cleaning ONLY use 5% soap, 95% water (liquid soap) solution,wiping with a damp (not wet) cloth, finally drying with a soft clean cloth. Dust with a dry soft cloth. DO NOT USE abrasive or aggressive cleaners, bleach or other hypochlorite (chlorine) based cleaners, multi-purpose cleaners, acetone, alcohol solvent or similar products on the doors as this will damage the surface. It is advisable to use a damp (not wet) cloth to remove fingerprints and marks, followed at once with a soft dry cloth. Cooking splashes should be wiped up immediately using a damp cloth.
3  What should I use to clean my granite worktop on a daily basis?
The only maintenance required is regular washing with clean, hot soapy water to remove surface dirt. If necessary, use a small amount of non abrasive & non bleach cleaner.
4  How are my doors packaged?
Your doors will come fitted with corner protectors and wrapped in several layers of bubble wrap. If your packaging is damaged in any way do not sign the delivery note without checking the product inside first.
5  How long will my Coloured Doors take to produce?
From receipt of your order you will receive your delivery with 6 to 7 weeks on a day that we will notify you of, however this may occasionally vary during busy periods.
6  How long will my Granite Worktop take to install?
Our aim is to install your new worktop in one day. However this may take longer if it a large job.
7  Can hot pans from the cooker be placed directly onto the granite worktop?
Although the granite is heat resistant, it is not heat proof, therefore the use of a trivet is recommended.
8  Can you supply doors of any size?
We specialise in made to measure doors to your specification, up to 610mm wide and 2400mm tall.
9  Can I use the granite worktop on an existing curved surface?
Unfortunately the granite sheets can’t be bent into curves so all our refurbished worktops will need to be straight.
10  Do you reconnect my appliances when installing a Granite Worktop?
We will refit all the existing appliances within the price but we ask that you arrange for a plumber to reconnect the Sink and Tap. Can you also arrange for any Gas appliances to be disconnected before we arrive and reconnected at the end of the installation by a Gas Safe fitter.